#25 - JRL 2008-152 - JRL Home
Russia Profile
August 18, 2008
Local Win, Global Loss
With Its Lack of Coordination and Planning, Russia Failed to Provide Western
Newsmakers with a Credible Story
Comment by Silvio Pitter
Silvio Pitter is an independent consultant in the field of nation branding
and nations’ global identity. He holds a Master’s degree in European and Russian
Studies from the Yale Graduate School of Arts and Sciences and currently works
in New York City.
The recent conflict in the Caucasus proved that Russia is not ready for
global competition. Despite its strengthened political position, resurgent
military capabilities, and growing economic power, Russia’s leadership has not
yet developed effective mechanisms and strategies to win global recognition of
its interests and actions.
Superior military power has allowed Russia to “win” the military conflict in
South Ossetia, paving the way for Abkhazia’s and South Ossetia’s
auto-determination. But was the war really about these two regions?
By proving to the world that its safety and existence were threatened by
Russia, Georgia’s leadership is now possibly closer to the West and certainly
to the United States than it was only a few days ago. Georgia played this
conflict both at the military and the media levels. It engaged in the former
with the short-term goal of provoking Russia’s reaction, and in the latter with
the long-term goal of winning Western support.
Russia, instead, interpreted and played this conflict at the only level it is
currently capable of -- the military level showing increased frustration
toward Western media instead of recognizing it as a decisive component in the
crisis.
A brief analysis of how Western-advised Georgia and Russia engaged with the
press during the crisis can help initiate a debate about Russia’s need to build
effective mechanisms and strategies in order to see its interests and actions
recognized globally.
On the Georgian side, Mikheil Saakashvili’s continuous appearances on CNN
resulted in the creation of a direct communication channel between one party
involved in the conflict and global news viewers. In addition, as the nearly
exclusive source of information coming from Georgia, Saakashvili progressively
gained international credibility in the eyes of the public: the president was
the “face” of the country partaking in the conflict.
An analysis of Saakashvili’s speeches on CNN shows that a few key ideas were
repeated over and over, including that Russia “invaded” Georgia to end its “free
and democratic” course and because of the latter’s “friendly relationship” with
the West; Russia’s actions evoke the “Soviet invasions” of Hungary,
Czechoslovakia, and Afghanistan; Russia’s goal in the conflict is to “conquer”
Georgia and ultimately take control of the Baku-Tbilisi-Ceyan pipeline, a key
energy infrastructure for the West.
While in the interviews all these ideas were combined in a rather chaotic
manner, they were carefully picked out with one goal in mind: to be appealing to
a Western audience. These messages, addressed directly to Western people, live
and in English, formed a simple “story” about the ongoing events that won the
attention of the international media and contributed to convincing the global
audience.
On the other side of the conflict, Russia’s first reaction - from Prime
Minister Vladimir Putin in Beijing - initiated a counterproductive dualism with
President Dmitry Medvedev that added confusion to Moscow’s official position
during the crisis. Dozens more statements followed from a relatively large
number of actors, which prevented news viewers from associating the country with
a recognizable representative, and eventually hurt the credibility of Russia’s
messages. In addition, the lack of coordination among the speakers resulted in
Russia’s failure to provide the global audience with a credible “story.” In this
dual confrontation, South Ossetian people, with their president, parliament and
civic organizations, never really became part of the picture painted in the
international media. Eduard Kokoity’s statements were rare and mainly failed to
make it outside of the Russian press.
As people all around the world were quickly developing their own opinion
about the conflict, they were ultimately influenced more by Georgia’s claims
than by Russia’s arguments.
The lesson Russia’s leadership should learn from the South Ossetian conflict
is that winning global recognition has become key to developing influence and
power in today’s world, not only in international competitions, but also
increasingly in local arenas. While Russian authorities would need to address
this issue through a comprehensive assessment of the nation’s global identity
and its external perception, I provide here a few recommendations that might
have helped Russia to improve its presence and credibility in the international
media during the conflict.
Firstly, Russia should have selected a few value messages to be repeated in
all official statements long before the conflict broke out providing global
viewers with a clear and convincing “story” as of why and how it was going to
get involved in South Ossetia. These messages should have been tailored to
target an external mostly Western audience, using carefully selected terms
to make sure Russia’s position was effectively received.
Secondly, only a handful of people should have been entitled to express
Russia’s official position, using the above-mentioned value messages, during the
conflict. This team should have included at least one person fluent in English
and possibly other foreign language speakers (First Deputy Prime Minister
Ivanov’s interview on CNN was a step in the right direction).
Thirdly, a media center should have been created, where international
journalists would have been able to get easy and direct access to information
provided by the authorities. Regular briefings and Q&A sessions with the
support of maps and videos would have helped to avoid much of the
misrepresentation seen in the media (interestingly, after his first appearance
on CNN, Saakashvili was advised to hang a map of Georgia behind his desk and
referred to it several times in the following interviews for the benefit of
Western news viewers).
Fourthly, access to South Ossetian refugees should have not only been
allowed, but facilitated. South Ossetian people suffered the most from the
conflict, but they were surprisingly kept out of the global press coverage. In
order to include them in the picture, the above-mentioned media center could
have been created in North Ossetia, next to or within the refugee camps that are
currently being created, providing international journalists with easy access to
first-hand information.
Lastly, a small team of international communication experts should have been
created to assess the status of the conflict’s coverage by the media in key
foreign countries. While the value-messages mentioned in point one should apply
to all global audiences, local nuances and nation-specific interpretations need
to be addressed on a case-by-case basis, to make sure messages are effectively
received by each target audience.
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