#11 - JRL 2007-139 - JRL Home
Moscow Times
June 22, 2007
Western Bosses Seen Uneasy About Russia
By Tai Adelaja
Staff Writer
Western executives are more uncomfortable about doing business in Russia than
in any other major emerging-market economy and many seem to have only a
"rudimentary knowledge" of the country's booming market, a new survey has found.
In some of the most surprising findings, one in three company directors in
the United States, Britain, France and Germany could not name the ruble as the
Russian currency, while one in seven thought Russia's main product was vodka,
said the survey, which was conducted by Datamonitor and published Thursday by
British Telecom.
"Building Business with BRICS" polled more than 800 senior executives in
companies from a range of sectors, with turnovers from $10 million to over $1
billion, on their attitudes toward doing business in Brazil, Russia, India,
China and South Africa.
While 61 percent of respondents said it was "crucial" for their success that
their business be able to work with the BRICS countries, 24 percent rated Russia
as the BRICS country in which they were least comfortable doing business,
compared with India at 7 percent. Less than one in 10 chose Russia as their most
comfortable of the BRICS countries to do business in, with just 3 percent of the
British respondents picking Russia.
The study also uncovers a marked lack of cultural understanding of the BRICS
countries among executives from the four Western countries.
Fourteen percent said vodka was Russia's main product, a mistake that looks
egregious against the backdrop of the country's well-publicized reliance on oil
and gas. Russia fared best when executives were asked to name the BRICS
currencies, with 65 percent correctly naming the ruble, compared with only 22
percent who identified China's currency.
"The research indicates that, within established economies, there is a good
deal of uncertainty about working with businesses in Russia," said Richard van
Wageningen, BT's chief for Russia and the CIS. "There is also an underlying
trend of general ignorance about some of the most basic facts of business life
in emerging markets."
But a similar survey in Russia would produce the same result, said Ivan
Poliyakov, a senior board member of Delovaya Rossia. "Ignorance of each other's
economic and cultural life goes both ways," he said. "Russian businesspeople are
limited in their knowledge of Western markets because of restricted information
flow between societies."
Poliyakov said it would be wrong for the West and Russia to see each other
only through the prism of markets and investment opportunities. "There's need
for larger, more harmonious relations between societies," he said.
More than seven out of 10 executives said Western firms were better equipped
technologically than BRICS firms.
"Stereotypes are still dominant in Western minds and executives have a lot of
homework to do if they are to be ready to work effectively with businesses in
these important markets," Van Wageningen said. "Russian businesses have shown
remarkable agility and speed at adopting new collaborative tools and
technologies -- quicker, in many cases, than in the U.S. or Europe."
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